{"id":4051,"date":"2020-08-20T14:20:25","date_gmt":"2020-08-20T14:20:25","guid":{"rendered":"https:\/\/rclin-pharma.com\/shipping\/"},"modified":"2021-10-15T16:54:50","modified_gmt":"2021-10-15T16:54:50","slug":"order-faqs","status":"publish","type":"page","link":"https:\/\/rclin-pharma.com\/fr\/order-faqs\/","title":{"rendered":"ORDER FAQ(s)"},"content":{"rendered":"

[vc_row type=”boxed” background_style=”normal”][vc_column][vc_row_inner css=”.vc_custom_1597934024754{margin-top: 35px !important;margin-bottom: 75px !important;}”][vc_column_inner width=”1\/2″ css=”.vc_custom_1443415906747{padding-right: 5% !important;padding-left: 10px !important;}”][vc_column_text]Comment se fait la livraison de ma commande?<\/strong><\/p>\n

Les commandes\u00a0en Suisse\u00a0<\/span>sont livr\u00e9s via\u00a0Swiss Post<\/span>.<\/p>\n

Est-ce que je recevrai une confirmation de commande?<\/strong><\/p>\n

Oui. Une fois votre commande trait\u00e9e et le paiement re\u00e7u, vous recevrez une confirmation de commande par e-mail.<\/p>\n

Est-ce que je recevrai une confirmation d\u2019exp\u00e9dition?<\/strong><\/p>\n

Oui. Une fois votre commande exp\u00e9di\u00e9e, vous recevrez une confirmation d\u2019exp\u00e9dition par e-mail.<\/p>\n

Puis-je suivre ma commande?<\/strong><\/p>\n

Oui. Votre commande contiendra un num\u00e9ro de suivi et un lien pour suivre votre commande via les services en ligne de\u00a0Swiss Post<\/span>.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1443415917948{padding-right: 5% !important;padding-left: 10px !important;}”][vc_column_text]Et si mon emballage est endommag\u00e9 ou manquant?<\/strong><\/p>\n

L\u2019\u00e9quipe DR PRUSS\u00ae est l\u00e0 pour vous aider si vous constatez que votre commande est endommag\u00e9e ou manquante. Veuillez contacter notre \u00e9quipe \u00e0\u00a0drpruss@drpruss.com<\/a>.<\/span><\/p>\n

Des frais d\u2019exp\u00e9dition seront-ils factur\u00e9s sur ma commande?<\/strong><\/p>\n

Les commandes seront factur\u00e9es \u00e0 un tarif d\u2019exp\u00e9dition forfaitaire r\u00e9duit, qui sera indiqu\u00e9 au moment du check-out.<\/p>\n

Y\u2019a-t-il des restrictions d’importation relatives aux produits DR PRUSS\u00ae ?<\/b><\/p>\n

Merci de noter que les r\u00e9glementations en mati\u00e8re d’importation varient d’un pays \u00e0 l’autre et sont susceptibles de changer. C\u2019est une responsabilit\u00e9 du client de v\u00e9rifier, s’il existe des restrictions d’importation qui peuvent s’appliquer \u00e0 nos produits et quelles formalit\u00e9s d’importation \u00e0 suivre. Nous d\u00e9clinons toute responsabilit\u00e9 dans le cas o\u00f9 l’un de nos produits ne serait pas autoris\u00e9 \u00e0 \u00eatre import\u00e9 dans le pays de destination pour quelque raison que ce soit.<\/p>\n

Puis-je exp\u00e9dier ma commande \u00e0 une autre adresse lors du check-out ou dois-je d\u2019abord mettre \u00e0 jour mon profil?<\/strong><\/p>\n

\n

Oui. Vous pouvez sp\u00e9cifier une autre adresse de livraison lors du check-out.<\/p>\n

Puis-je annuler ma commande?\u00a0<\/strong><\/p>\n

Oui. Vous pouvez annuler votre commande jusqu’au moment de l’exp\u00e9dition en adressant un message \u00e0 notre \u00e9quipe par e-mail drpruss@drpruss.com<\/p>\n<\/div>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row type=”boxed” background_style=”normal”][vc_column][vc_row_inner css=”.vc_custom_1597934024754{margin-top: 35px !important;margin-bottom: 75px !important;}”][vc_column_inner width=”1\/2″ css=”.vc_custom_1443415906747{padding-right: 5% !important;padding-left: 10px !important;}”][vc_column_text]Comment se fait la livraison de ma commande? Les commandes\u00a0en Suisse\u00a0sont livr\u00e9s via\u00a0Swiss Post. Est-ce que je recevrai une confirmation de commande? Oui. Une fois votre commande trait\u00e9e et le paiement re\u00e7u, vous recevrez une confirmation de commande par e-mail. Est-ce que […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-boxed.php","meta":[],"acf":[],"yoast_head":"\nORDER FAQ(s) - RCLIN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rclin-pharma.com\/fr\/order-faqs\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ORDER FAQ(s) - RCLIN\" \/>\n<meta property=\"og:description\" content=\"[vc_row type=”boxed” background_style=”normal”][vc_column][vc_row_inner css=”.vc_custom_1597934024754{margin-top: 35px !important;margin-bottom: 75px !important;}”][vc_column_inner width=”1\/2″ css=”.vc_custom_1443415906747{padding-right: 5% !important;padding-left: 10px !important;}”][vc_column_text]Comment se fait la livraison de ma commande? Les commandes\u00a0en Suisse\u00a0sont livr\u00e9s via\u00a0Swiss Post. Est-ce que je recevrai une confirmation de commande? Oui. Une fois votre commande trait\u00e9e et le paiement re\u00e7u, vous recevrez une confirmation de commande par e-mail. 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